Common Questions Asked by Candidates

Our Module Services team has put together a list of the most common questions (and answers) asked by Candidates.

Read below to save yourself some time!

1. Where do I find a workshop or an exam location?

You can find this information on cpawsb.ca home page, on the right-hand side, two weeks before any workshop or exam.

2. Where do I insert my declared elective?

Go to “My CPA Portal,” select “My profile,” then “Contact information.” Choose the Tab on top that says “Capstones” and make your selection from the dropdown box.

Please note: Once you have declared your elective, do not change it without permission from the cpamodule@cpawsb.ca team.

3. Where do I insert my DiSC Assessment?

Go to “My CPA Portal,” select “My profile,” then “Contact information.” Choose the Tab on top that says “Capstones” and make your selection from the dropdown box.

DiSC assessments are completed at the beginning of Core 1. If you have not received a DiSC assessment, please contact cpamodule@cpawsb.ca as it is a requirement to register in Capstone 1.

4. Where can I get a receipt?

Go to “My CPA Portal,” select “My profile,” then “CPA Account,” then “View.”

5. Where can I make a payment on an outstanding amount?

Go to “My CPA Portal,” select “My profile,” then “CPA Account,” then “View” and “Make Payment.”

6. How do I get my account credit refunded?

Go to “My CPA Portal,” select “My profile,” then “CPA Account,” then use the text box at the top of the page to make a request for an account credit refund.

7. Where do I find exam transcripts?

Log into the National Candidate Portal.

8. Where can I find a Withdrawal or Deferral Option?

Go to “My CPA Portal,” select “Module Registration” and choose the appropriate session. Next to the appropriate Module, select “Withdraw/Defer.”

You can find this information on the cpawsb.ca site under CPA PEP, Fees and Forms.

9. Where can I find information regarding accommodations?

Accommodation information for CPA PEP candidates can be found on cpawsb.ca under the “Students and Candidates” tab. If more information is required, please contact cpaaccommodations@cpawsb.ca